Terms and Conditions - Warranty and Return Information

Store Policies

WARRANTY EXCHANGE

For headsets and accessories: all opened items carry a 1 year manufacturer's warranty from the date of purchase against defects. We will either repair or replace your item at our discretion. Please ship all warranty exchanges with original packaging to:

Code 3 Supply
Att: Warranty Exchange
71 S Cass Lake Rd # 700
Waterford, MI  48328


Receipt/packing slip must accompany all warranty returns to verify warranty period and shipping address.


RETURNS

Items may be returned within 14 days from the delivery date. After 14 days the item purchased may no longer be returned. On items returned for a refund there will be a 20% restocking fee and we do not refund any shipping charges. The buyer is also responsible for sending the item back.

DOA Items: If an item is DOA please contact us immediately and we will exchange it. In the event that you receive a defective item we will cover the shipping charges. If you do not wish to exchange the defective item it will be treated as a return and you will be responsible for shipping and a 20% restocking fee. If you have any questions about this please feel free to contact us.

Code 3 Supply
Att: Return for Refund
71 S Cass Lake Rd # 700
Waterford, MI  48328


Original receipt/packing slip and packaging must accompany all returns..

All in stock orders received and paid will ship by next business day.